Staying connected to loved ones is important for all of us, but it’s much harder for those with hearing loss. Enter: CaptionCall phone technology.
Jessica Trentman
Director of Marketing, CaptionCall
Communication between loved ones and caregivers is super important. What have you done to help seniors with hearing loss stay in contact with these people?
It’s vital that people with hearing loss stay connected to others — it’s proven to help both mental and physical health. With CaptionCall, people with hearing loss can read captions of what their callers say on the phone, so they can use the phone with confidence. Being able to use their phone again can re-open the rest of their world.
In your experience, what has allowed those with hearing loss maintain their social connections?
Community centers and social media can help people feel connected. And with technology like CaptionCall, people can continue using their phone to keep social connections strong. The phone is an important part of life, especially for seniors; it’s still how a lot of business and family communication is handled, plus it’s a lifeline in an emergency situation.
How can caregivers ensure peace of mind and maintain their quality of life when taking care of loved ones when they’re not physically present?
When caregivers can’t be with their loved one in person, it helps to be able to check in over the phone and know they’re being understood. If a loved one can’t hear well on the phone, it can be frustrating for everyone and cause extra concern. CaptionCall improves the quality of these conversations and provides assurance and independence.