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Healthcare Administration

10 Ways Investing in Employees’ Dreams Transforms the Workplace

Continuing professional development is a cornerstone of employee and employer success, regardless of the employee’s time, tenure, or position in an organization. It’s a learner-driven journey that doesn’t need to start with a formalized education and doesn’t end when coursework is over. Because it occurs when professionals are most likely to be aware of their needs, it is better positioned than other stages of learning to affect change.

Here are some ways in which professional development transforms a workforce:

1. Employees keep pace/exceed standards of practice among market competitors

Professional development activities keep workforces up-to-date on relevant industry trends and help individuals and their companies stay current in rapidly changing environments.

2. Workforce knowledge base is strengthened

Training ensures individuals frequently expand their knowledge and skills needed to provide high-quality customer service.

3. Employees hone and diversify skills

New skills can bleed into status quo business practices to create new efficiencies and effectiveness.

4. Strong bonds form among employees and management

Individuals connect with others who share interests and become mentors to one another to contribute to each other’s success.

5. Employee retention and satisfaction improve

According to Work Institute’s 2018 Retention Report, the top reason employees gave for leaving was a lack of opportunity to learn or develop skills.

6. Confidence and credibility spread

Allowing individuals to identify and showcase their achievements allows confidence and credibility to flourish.

7. Employees are engaged in their work

Continuing professional development reengages the workforce and can foster a more positive, general commitment to job roles.

8. The body of knowledge in the profession grows

Individuals participating in development activities help their profession mature and stay relevant amid evolving customer expectations.

9. Staff morale improves

Promoting and maximizing staff potential improves overall sentiment and can provide benchmarks for performance/satisfaction evaluations.

10. Employees advance to new careers and positions

Development activities can benefit employees’ career progression and advancement. Employers become known as developers of top talent, creating a positive reputation for the overall company and brand.

When it comes to an industry like healthcare, we know the public are not just customers; they become patients. Ensuring caregivers are equipped with the most up-to-date industry knowledge is vital. While the tips above are applicable in nearly any industry, HIMSS also offers curated resources, events, and handbooks pertaining to the development of healthcare IT professionals.

Denise Hines, DHA, PMP, FHIMSS, Chief Americas Officer, HIMSS, [email protected]

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